Privacy Policy

Privacy Policy

Effective Date: August 5, 2026

At Mystic Fashion, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and purchase our products, including our premium jerseys, sneakers, perfumes, and other menswear apparel.

1. Information We Collect

When you interact with the Mystic Fashion website, we may collect the following types of information:

  • Personal Identification Information: Your name, email address, phone number, shipping address, and billing address when you place an order or create an account.

  • Payment Information: Payment details (such as credit card numbers or mobile banking details) necessary to process your transactions. Note: We do not store your payment card details on our servers; they are processed securely through trusted third-party payment gateways.

  • Device and Browsing Information: Your IP address, browser type, device type, and browsing behavior on our site, collected via cookies and similar tracking technologies.

  • Communication Records: Any correspondence you have with our customer service team.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your purchases, manage payments, and provide you with order updates and tracking information.

  • Customer Support: To respond to your inquiries, handle returns or exchanges, and resolve any issues.

  • Marketing and Promotions: To send you updates about new sneaker drops, exclusive perfume arrivals, seasonal clothing collections, and special promotions (only if you have opted in to receive these communications).

  • Site Improvement: To analyze website traffic and user behavior so we can improve our website's layout, product offerings, and overall shopping experience.

  • Legal Compliance: To comply with applicable laws, regulations, and our own internal policies, including fraud prevention.

3. Sharing Your Information

Mystic Fashion does not sell or rent your personal information to third parties. We only share your data with trusted partners strictly for business operations:

  • Service Providers: Courier and logistics partners who deliver your orders, and payment processors who securely handle your transactions.

  • IT and Marketing Partners: Third-party tools that help us host our website, manage our email campaigns, and analyze site analytics.

  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your shopping cart items, save your preferences for future visits, and understand how you interact with our site. You can choose to disable cookies through your browser settings, but please note that some features of the Mystic Fashion website may not function properly without them.

5. Data Security

We implement standard, commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Request the deletion of your personal data.

  • Opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Mystic Fashion

  • Outlet & Warehouse: Noishorgo, House 29, Road 2, Ward 54, Rajabari, Kamarpara, Dhaka-1230

  • Registered Office: Plot-21, Sector-9, Akash Plaza, (3rd Floor), Uttara, Dhaka-1230

  • Trade License: TRAD/DNCC/002896/2026